THE TOP TEN MISTAKES

My sister Patsy "Reedy" Ervin gave me a copy of this book on July 20, 1994 with the note "I Love You". Yes, I'm keeping this one.

As a matter of fact, 20 years later, it's actually quite good. Would you like to know what the top ten mistakes are? Huh? Would you!

1. A Top-Down Attitude
2. Putting Paperwork before Peoplework.
3. The Absence of Affirmation.
4. Not making room for Mavericks.
5. Dictatorship in Decision-Making.
6. Dirty Delegation (refusing to let go!).
7. Communication Chaos.
8. Missing the Clues From Culture.
9. Success Without Successors.
10. Failure to Focus on the Future. 

Solid.